Last update date 01/04/2026
These conditions govern the provision of online storage services by the Company FRAYSSINES Simon EI SOKLOUD (individual entrepreneur), located at 9 ROUTE DE BLOU 49680 VIVY, France.
The service consists of providing an online storage space, according to the offers and specifications chosen by the client on the website www.sokloud.com (allocated space, periodicity, etc., varying from one offer to another).
The prices of the services are indicated in euros excluding taxes (HT), the Company being exempt from Value Added Tax (VAT) as an individual entrepreneur.
All orders are payable in euros.
The Company reserves the right to modify its prices or the technical specifications of the services at any time.
Any major change (prices, technical specifications) is notified by electronic mail at least 30 days before its entry into force.
The client may then terminate without charge, with prorata temporis reimbursement of the sums paid for the unused period.
You can place an order on the Internet: www.sokloud.com.
The contractual information is presented in French language and will be confirmed at the latest at the time of validation of your order.
The Company reserves the right not to record a payment, and not to confirm an order for any reason whatsoever, and more particularly in case of technical problem or difficulty concerning the order received.
Any order appearing on the Internet site https://www.sokloud.com implies adherence to these General Conditions.
Any order confirmation entails your full and entire adherence to these general terms and conditions of sale, without exception or reservation.
The set of data provided and the recorded confirmation will serve as proof of the transaction.
You declare to have perfect knowledge of it.
The order confirmation will be worth signature and acceptance of the operations carried out.
A summary of the information of your order will be communicated to you at the end of your order.
The fact of validating your order implies for you the obligation to pay the indicated price.
The payment of your purchases is made by credit card, PayPal or cryptocurrencies, thanks to secure systems.
Payments by credit card and PayPal are recorded for automatic debits of subscription renewals.
Cryptocurrency payments are manual; in case of non-payment at the due date, the service is automatically suspended.
Subscriptions are tacitly renewed according to the periodicity chosen by the client (monthly, quarterly, annual or other, depending on the options available for each offer).
The client can cancel his subscription at any time via the client area, with effect at the end of the current period.
In accordance with the provisions of article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from the subscription to exercise your right of withdrawal without having to justify reasons or pay a penalty.
For digital services with instant access to storage, the client expressly waives the right of withdrawal via an express prior consent during the order.
In case of valid withdrawal, the data uploaded by the client are deleted immediately and irreversibly.
In case of exercise of the right of withdrawal, the Company will proceed to the reimbursement of the sums paid, within 14 days following the notification of your request and via the same means of payment as that used during the order.
EXCEPTIONS TO THE RIGHT OF WITHDRAWAL
In accordance with the provisions of article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to:
- The supply of services fully performed before the end of the withdrawal period and whose execution has begun after express prior agreement of the consumer and express waiver of his right of withdrawal.
- The supply of digital content not provided on a material medium whose execution has begun after express prior agreement of the consumer and express waiver of his right of withdrawal.
The service is offered as long as it is visible on the site www.sokloud.com and subject to technical availability.
The service aims for a monthly availability rate of 99.8%.
Planned maintenances are notified via Discord and a news on the client area at least 24 hours in advance.
In case of unforeseen interruption, the Company strives to restore the service as soon as possible.
In addition, the Internet site www.sokloud.com is not intended to sell its services in large quantities.
Therefore, the Company reserves the right to refuse multiple orders.
The services offered are in accordance with current French legislation.
The liability of the Company cannot be engaged in case of non-compliance with the legislation of the country where the service is used.
It is your responsibility to check with the local authorities the possibilities of use of the services you plan to subscribe to.
Furthermore, the Company cannot be held responsible for damages resulting from improper use of the service.
Liability is limited to direct damages; for indirect damages (such as data loss), any reimbursement is limited to the amount paid by the client over the last 12 months.
The service does not include automatic backups and is not sold for this purpose.
Finally, the liability of the Company cannot be engaged for all inconveniences or damages inherent to the use of the Internet network, notably a service interruption, an external intrusion or the presence of computer viruses.
The client is solely responsible for the content stored on the service.
He undertakes not to store illegal or sensitive content, such as copyright infringements, malicious software, hateful content, child pornography or any other material contrary to the law.
In case of violation, the Company may immediately suspend the service without reimbursement or notice.
The data are encrypted with the AES-256 algorithm.
In case of security breach, the Company will notify the affected clients by electronic mail within 72 hours.
The Company reserves the right to suspend the service for reasons such as non-payment, bandwidth abuse or violation of these clauses, with prior notification when possible.
The Company reserves the right to modify these General Terms and Conditions of Sale.
Any modification is notified by electronic mail at least 30 days before its entry into force.
The client may then terminate without charge before this date.
The language of this contract is the French language.
These conditions of sale are subject to French law.
In case of dispute, the French courts will be the only competent ones.
All elements of the site www.sokloud.com are and remain the intellectual and exclusive property of the Company.
No one is authorized to reproduce, exploit, redistribute, or use for any purpose whatsoever, even partially, elements of the site whether they are software, visual or sound.
Any simple link or hypertext is strictly prohibited without express written agreement of the Company.
The Company collects nominative information and personal data concerning you, necessary for the management of your order, as well as for the improvement of the services.
The data controller is Simon Frayssines, EI SOKLOUD (individual entrepreneur), 9 Route de Blou, 49680 Vivy, France.
Account data are kept until 1 year after the end of the subscription; billing data are kept 10 years for tax obligations.
There are no data transfers outside the European Union.
This information may be transmitted to contributing companies (for example: for payment).
They are kept for security purposes and to comply with legal obligations.
In accordance with the General Data Protection Regulation (GDPR) and the law of January 6, 1978, you have a right of access, rectification, erasure, limitation, portability and opposition to the data concerning you, directly on the site or via contact.
A separate privacy policy is available on the site.
The Company will archive purchase orders and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1379 of the Civil Code.
The computerized registers of the Company will be considered by all parties concerned as proof of communications, orders, payments and transactions between the parties.